Collection of Personal Information

We collect personal information, such as your name, contact information, payment information, and travel preferences, when booking flights and stays through our website. We also collect technical information, such as your IP address, device information, and browsing activity.

Use of Personal Information

We use your personal information to process and fulfil your travel bookings, provide customer support, and personalise your travel experience. We may also use your personal information for analytics, fraud prevention, and legal compliance. 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

Disclosure of Personal Information

We may disclose your personal information to third-party service providers, such as airlines and hotels, to fulfil your travel bookings. We may also disclose your personal information to law enforcement agencies or regulatory bodies if required by law or necessary to protect our legal rights.

Security of Personal Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, and misuse.

Retention of Personal Information

We keep your personal information for as long as necessary to fulfil the purposes for which it was collected unless a more extended retention period is required by law or necessary to protect our legal rights.

Your Rights

You have the right to access, correct, or delete your personal information, as well as the right to restrict or object to its processing. To exercise these rights, please get in touch with us using the contact information provided in this Privacy Statement.

Updates to Privacy Statement

We may update this Privacy Statement occasionally to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Statement periodically to stay informed about our privacy practices.

How We Use Personal Information

We use personal information for the following purposes:

• To process your travel bookings and provide the travel services you requested, including flights and accommodations.
• I'd like to personalise your experience withTripfly and provide relevant offers and promotions.
• To improve our products and services and to conduct market research.
• To let you know about your bookings, including sending booking confirmations, updates, and reminders.
• I'm writing to inform you about special offers, promotions, and other marketing materials that may interest you.
• To respond to your questions, requests, and complaints, please let me know.
• To fulfil our legal and regulatory obligations.

Sharing of Personal Information

We may share your personal information with the following parties:

• Service providers and partners who help us provide our products and services, such as airlines, hotels, car rental companies, and payment processors.
• Marketing and advertising partners who help us promote our products and services.
• Third-party vendors who provide services on our behalf, such as data storage, website hosting, and customer service.
• Government authorities and law enforcement officials, as required by law or to protect our legal rights and interests.
• Successors in a merger, acquisition, or other corporate transaction.

International Transfers of Personal Information

Your personal information may be transferred to and processed in countries other than the country in which you are located. These countries may have data protection laws that differ from your country's laws. When we transfer your personal information to other countries, we will ensure that appropriate safeguards are in place to protect your personal information.

Your Rights and Choices

You have the following rights and choices regarding your personal information:

• Access and Correction: You can access and correct your personal information.
• Objection and Withdrawal of Consent: You have the right to object to the processing of your personal information and withdraw your consent at any time.
• Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit your personal information to another data controller.
• Marketing Communications: You can opt out of receiving marketing communications from us anytime.

Security of Personal Information

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, use, and disclosure. We regularly review and update our security measures to ensure the integrity and confidentiality of your personal information.

Contact Us

If you have any questions or concerns about our privacy practices or your personal information, please get in touch with us using the contact details provided below:

Tripfly  Ltd

Address: 

Email: webmaster@tTripfly.co.uk

Updates to This Privacy Statement

We may update this privacy statement from time to time in response to changing legal, technical, or business developments. When we update this privacy statement, we will revise the "last updated" date at the top of this statement. We encourage you to review this privacy statement periodically to stay informed about our privacy practices.